Terms and Conditions

In the Terms and Conditions ‘seller’, ‘we’ and ‘our’ is referred to as Gemini Gifts. 

Please ensure that you read the terms and conditions before any purchase(s) as they apply to all transactions between the seller and buyer. We reserve the right to amend and/or change our terms and conditions at any time and any changes will take effect on the date they are posted on our website. Therefore, we highly recommend that you ensure you read our terms and conditions, refund policy and privacy policy each time before any purchases.

Customer Orders

All orders must accept delivery within the UK. We will send you an email of acknowledgment or your order to the email address provided in the sale.

We reserve the right to not accept any orders if the product is out of stock or discontinued, if we don’t receive payment for the product and if there is a pricing error. If we do not accept your order then once the payment has been credited to us, we will then offer a full re-fund for the total amount debited.


When you make your order, the price stipulated at the time of the order is payable even if the order hasn’t been acknowledged. We are entailed to make any adjustments to our prices. Prices could be adjusted due to increase in our suppliers’ prices or if there was an error made when the price was published. Although we try and ensure all pricing information is correct on our website, we have to consider that if there is an error of a product being mispriced then we will contact the buyer and inform the buyer of the correct price. The buyer would have the option to cancel your order or continue the order at the correct price. We also reserve the right to notify the buyer and cancel your order, as we will not be obliged to supply a good at the incorrect price.

All prices are inclusive of VAT but exclusive of any delivery charges which will be payable as stated when the buyer is placing an order of purchase of the product (s).

If we have any sales or promotions on our products these are only valid for the specified period.


We will not post any orders until payment has been received to us.

At Gemini Gifts we uses Paypal and Stripe to ensure the latest security measures are in place to protect your details when you shop with us. Therefore, all payments are taken by one of the above. We do not hold your card details.


We only stock a few or each product and we try to ensure that our website stock is up to date. Nevertheless, if you purchase a product that is out of stock then we will contact the you immediately and offer a re-fund once the payment has been credited for the total amount debited. This doesn’t affect your statuary rights.


Delivery costs will be shown at the time of purchasing the order.

We aim to dispatch an order within 3 business working days and for the product to be with you within 7 working days. However, please notes as the skincare range is made as fresh as possible to ensure that you have the longest expiry date and is usual ready to post. However, in some rare cases it can take up to two weeks before being sent to you so please bear that in mind.


No specific delivery date will be agreed unless this is agreed by the seller in writing.  We shall not be liable for any losses, damages, charges or costs caused by any delay for delivery of the goods. We are not responsible for any delayed delivery due to circumstances beyond our control. For example, a postal strikes or postal errors. If we are aware of a problem we will contact the buyer immediately.


Definitions ‘seller’, ‘we’ and ‘our’ is referred to as Gemini Gifts.  'Buyer', 'you', 'your' is referred to as you the customer.

This policy could change at any time so we would recommend that you review this policy each time you access our website.

It is very important to us as a company that we all protect your privacy and we will always take reasonable steps to ensure that this information is managed in a secure manner. However, any information you provide to us is entirely at your own risk. We will use your general information for the purpose informing customers about their purchase process. We will store your information until we no longer require this.

Any externally links from our website, cannot be verify by us to the contents of these links. Therefore, if you choose to click these links you do so at your own risk.

Cookies may be used to enhance your shopping experience and choosing not to use them may limit what you can view on our website. Cookies may be used if you choose a link to another page, website or social page please ensure you take care when using them and ensure you read their privacy and personal details.